Terms of Use
The Short Version
- The Service: A digital ledger for families. We track chores, not real money.
- Ownership: We own the app and code. You own your family's data.
- Payments: Processed by Paddle, our Merchant of Record. "PADDLE.NET * MORECHARD" will appear on your statement.
- Disputes: Don't use us for court cases. We don't mediate family fights.
- Privacy: Nicknames only. 30-day "Soft-Delete" window for safety.
1. The Agreement
By checking the box and creating a Morechard account, you enter into a legal contract with us. If you are managing an Orchard for your family, you represent that you have the authority to do so and consent for your children's participation via nicknames.
2. Merchant of Record & Payments
Our order process is conducted by our Merchant of Record, Paddle.com. Paddle is the specialist reseller of Morechard software. When you purchase a licence or subscription, you are entering into a financial contract with Paddle.com Market Ltd, and "PADDLE.NET" will appear on your bank statement. Paddle handles all payment-related customer service enquiries, tax (VAT/GST) compliance, and returns.
3. Not a Financial Institution
Morechard is a recording tool. We are not a bank, e-money provider, or payment processor. No real money is ever deposited into, held by, or transferred through our servers. All financial transactions (e.g., giving your child actual cash) happen outside the app at your own discretion.
4. The Manual Record Source of Truth
While we strive for 100% uptime and accuracy, technology can glitch. You agree that your own manual records are the final word. We are not liable for any discrepancies in digital balances shown in the app.
5. Subscription & Trial Terms
We provide a 14-day free trial. After this period, the app locks until a licence or subscription is purchased. Payments are handled by Paddle, our Merchant of Record. You can cancel at any time, but we generally do not offer refunds for partial periods already used.
6. Lifetime Licences & The Sunset Clause
If you purchase a Lifetime Licence, you are granted access to the Morechard features available at the time of purchase for the functional life of the app.
- Support Period: We commit to maintaining the app for as long as it is commercially viable.
- Closing the Grove: If we decide to discontinue Morechard, we will provide at least 180 days' notice. During this time, we will provide a Final Certified Export of your data.
- Legacy Access: Where technically feasible, we may provide a "Local-Only" version of the app so you can continue to access your records offline after our servers close.
7. Family Disputes & Co-Parenting
Morechard is a neutral platform.
- No Legal Evidence: You agree NOT to use Morechard ledger exports as official evidence in court for child maintenance or custody disputes.
- Neutrality: We will not act as a mediator. If one parent deletes an account, we follow our 30-day safety protocol before permanent erasure.
- Indemnity: You agree to indemnify Morechard against any legal costs incurred if we are subpoenaed or otherwise compelled to participate in your private legal disputes.
8. Acceptable Use
You agree not to: (a) hack or stress-test our servers; (b) reverse-engineer the app; (c) use the app for any illegal activity; (d) create accounts for children using their full legal names or sensitive personal identifiers.
9. Intellectual Property
We own all rights to the Morechard name, logo, code, and "The Orchard" branding. You are granted a limited licence to use the app for personal, non-commercial family purposes. You retain all rights to the specific chore data and balances you enter.
10. Warranty & Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MORECHARD IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP. IN ALL CASES, OUR TOTAL LIABILITY TO YOU IS LIMITED TO THE AMOUNT YOU PAID FOR THE APP LICENCE.
11. Soft-Delete & GDPR
Under GDPR (UK/PL), you have the right to be forgotten. When you delete your account, we trigger a 30-day "Soft-Delete." Your data is hidden immediately but remains on our servers for 30 days to allow for accidental recovery or co-parent recourse. After 30 days, it is permanently purged, except for anonymous cryptographic hashes used for ledger verification.
12. AI Mentor
The AI Mentor is an optional subscription feature. It uses anonymised app data (such as chore completion rates and savings goals) to provide educational insights and financial coaching.
- Privacy Guarantee: We do not send any Personally Identifiable Information (PII), such as real names, email addresses, or specific location data, to the Large Language Model providers.
- Data Usage: Your family's data is never used to train the underlying LLM models.
- Scope: You can cancel at any time. Cancellation removes access to AI Mentor features but does not affect your core licence.
13. Jurisdiction
These terms are governed by the laws of England and Wales. While your financial transaction is with Paddle, any disputes regarding the use of the Morechard software shall be settled in the courts of the United Kingdom. If you are a resident of the EU, you may also have rights to bring proceedings in your local courts.