Privacy Policy
The Short Version
- Children: Nicknames only. We don't want or store real names of minors.
- The Stack: We use premium tools like Cloudflare, PostHog, and Sentry to stay secure.
- Selling Data: Never. We sell subscriptions. You are the customer, not the product.
- Erasure: Delete your account, and we purge your data after 30 days.
1. The "Nicknames Only" Policy
Privacy starts with not giving away what isn't needed.
- Parents: We use your Google account info (name and email) for identity and billing.
- Children: We explicitly request that you use nicknames for your children's profiles. Morechard does not require, and asks you not to provide, legal names or dates of birth for minors.
2. Why We Process Your Data
We process your data purely to provide the Morechard experience: maintaining your family ledger, securing your login, and ensuring your chores and rewards are synced across your devices.
3. Our Third-Party Service Providers
We use a carefully selected set of service providers to keep Morechard fast and safe. We only share the minimum data necessary for each tool to work.
Infrastructure & Security
- Cloudflare: Our primary host and database provider. They ensure the app is fast and protected from attacks.
- GitHub: Used to manage our source code and deployment.
Analytics & Reliability
- PostHog: Helps us see which features are useful. This data is anonymised.
- Sentry: Our crash-reporting tool. If the app errors, Sentry sends us a report so we can fix it quickly.
Communication & Payments
- Google: Used for secure "one-tap" authentication.
- Resend: The service that sends your transactional emails (trial reminders, password alerts).
- Paddle: Our Merchant of Record who handles all payments. We never store your full credit card details on our own servers.
4. Children's Privacy (COPPA & GDPR-K)
Morechard is designed for parents to use with their children. We do not knowingly collect personal data from anyone under 13 (US) or 16 (UK/PL). The parent acts as the primary user and provides consent by creating child profiles using nicknames.
5. Data Retention & The Soft-Delete
When you delete your account, we trigger a 30-day "Soft-Delete" window. Your data is hidden immediately but stored for 30 days to prevent accidental loss or to allow co-parents to intervene if a deletion was unauthorised. After 30 days, personal identifiers are permanently purged from our active systems.
6. Your Rights (UK, US, PL)
You have the right to access your data, correct it, or move it (via our CSV Export). To exercise your right to be forgotten or any other privacy rights, email [email protected]. We will respond within the legal timeframe (usually 30 days).
7. Security & The Sovereign Ledger
We use cryptographic hashing to ensure the integrity of your family ledger. This technical seal ensures your records cannot be tampered with. We treat your family data with the same respect and security we apply to our own.